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MCA Academy
Public Participation That Works
Turn citizen engagement into documented and ranked priorities.
Lesson 1 · 10 min
Do More Than Hire a Tent
Meaningful participation tells citizens what decision is being made, what resources and constraints exist, records who participated, ranks priorities, documents proposals and later explains what was accepted, rejected o…
Lesson 2 · 12 min
Design a Ward Public Forum
Publish the subject early, provide understandable information, make the venue accessible, capture participant details appropriately, rank priorities and publish a feedback report.
Lesson 3 · 12 min
Close the Feedback Loop
Citizens should know what happened to their proposals. Publish what was accepted, deferred or rejected and why. This prevents participation from becoming a ceremonial meeting.